HealthWarehouse.com is a mail-order pharmacy that sells over-the-counter and prescribed medications and is claimed to be fully authorized to operate in all 50 states in the country and is headquartered in Cincinnati. They claim their primary focus is on the rapidly growing pocket prescription market with a mission to offer affordable healthcare to every US citizen. The website looks professional with a clean layout and most likely a legit business. To confirm it, we reviewed the pharmacy and you can read below to know more about what we found during our investigation.
| Domain Info | |
| Name | HealthWarehouse |
| Registration Date | 2001-11-19 |
| Location | unknown |
| Business Info | |
| Name | HealthWarehouse |
| Address | |
| Phone Numbers | 1-800-748-7001 |
| Regulatory Bodies | |
| CIPA | ✗ |
| NABP | ✓ |
| PharmacyChecker | ✗ |
| LegitScript | Status: certified |
| Payment Options | |
| Cards | ✓ |
| E-check/Check | ✗ |
| Bitcoin | ✗ |
| Shipping Options | |
| Airmail | ✓ |
| EMS | ✓ |
| Free Shipping | ✓ |
Domain Information
According to the pharmacy’s WhoIs data, the domain was registered way back on 19th November 2001 and its license set to expire on 19th November 2020. This kind of domain lifespan tends to be associated with genuine businesses making it reliable and trustworthy. The registrar of this domain is GoDaddy.com and it does not share its server with any other website despite this the loading speed of the website is average and not fast enough.
Business Profile
However, things get a bit murkier when we checked its business information on its ScamAdviser page. The owner has not provided actual details of their locations and instead, offered some random details about them. The data also tells that the business is probably located in Scottsdale instead of Cincinnati and two countries involved in its set up – the United States and one random unknown country. However, the contact details and social media profile pages are in order and we even got a prompt reply from one of their representatives.
Regulatory Approvals
The pharmacy is a VIPPS accredited and certified pharmacy and its products are also fully approved by the USFDA. The business is also BBB accredited with an A+ rating that also adds to its legitimacy.
However, in both these certifications, they mentioned they based in Florence, Kentucky, and Cincinnati or Scottsdale. This kind of thing usually associated with rogue pharmacies, but these things get minimized by the other positive aspects of their business.
Moreover, the pharmacy is also certified by the LegitScript which also goes in their favor and it is also HIPAA compliant in all 50 states.
Available Products
The pharmacy sells a wide range of generic and branded medications covering various diseases and conditions and also maintains a huge inventory so that they never go out of stock during emergencies.
Some of their product categories include:
- Allergy, Anxiety, Anti-Perspirant
- Blood Pressure, Diabetes, Migraine
- Pain Relief, Weight Loss and more
They also offer veterinary medications for several pets including vitamins and supplements.
Product Pricing
The pharmacy claims to eliminate the middleman and that’s why they can keep their prices low. They dispense their products only from USFDA approved manufacturers such as Watson, Mylan, Dr. Reddy’s, Cobalt, etc and require a valid prescription before they can sell their products.
Payment Options
The pharmacy accepts payments via all the major credit cards such as Visa, Mastercard, Discover, AMEX, etc., and your card will be charged as soon as your order is up for processing. They don’t accept medical insurances as a payment option. Their payment getaway is fully SSL secure so there are fewer chances of identity theft.
Shipping Methods
Unfortunately, they only sell their products within the borders of the United States and offer several shipping options to their customers. They are:
- USPS Standard Ground Shipping – Free, takes around 2 to 8 business days and comes with a monthly newsletter
- USPS/UPS Signature Confirmation – Costs $3.95, 2 to 8 business days, Strongly Recommended
- USPS Priority – Costs $10, takes around 1 to 3 business days
- UPS Tracking – Costs $11.95, takes around 1 to 5 business days
- UPS 2-Day – Costs $17.95, takes around 2 business days
- UPS Next Day Air – Costs $29.95, ships next business day
Customer Testimonials
They have a customer testimonial page which is a bit unorganized as the reviews are scattered all over the page. They look genuine and provided by the real users who had first-hand experience with their products and services. You can read even more HealthWarehouse.com reviews on Trust Pilot where the pharmacy has a high trust score of 4.7 out of 5 stars.
Conclusion
There are a few things that prevent it from getting full marks. Firstly, the pharmacy is US-Only and then, the lack of transparency from the owner’s side. The owner has given two different locations as their headquarters – Cincinnati and Florence in the United States, while the ScamAdviser page says it is probably located in Scottsdale, Arizona. It would have been better if the owner gave one proper address instead of multiple ones which only adds to the confusion. We give this HealthWarehouse.com a 4 out of 5 stars according to our investigation.
During our investigation, the pharmacy appeared mostly legit with satisfying almost all the parameters.
